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59

Our business

Operating context

Delivering on our strategy

Our governance structure

Administration

Five-year historic review per segment

31 March

2017

2016

2015

2014

2013

Compound

growth %

South Africa

Revenue (Rm)

64 729

62 279

59 203

59 314

56 821

3.3

EBITDA (Rm)

26 815

25 016

22 837

23 087

22 408

4.6

Capital expenditure (Rm)

8 471

8 747

8 646

6 858

6 967

5.0

EBITDA margin (%)

41.4

40.2

38.6

38.9

39.4

Capex intensity (%)

13.1

14.0

14.6

11.6

12.3

Customers

1

37 131

34 178

32 115

31 520

29 190

6.2

Number of employees

5 038

5 009

5 228

4 829

5 006

0.2

Total ARPU

2

(rand per month)

111

112

113

125

128

(3.5)

International

Revenue (Rm)

17 350

18 356

15 747

14 356

11 583

10.6

EBITDA (Rm)

4 545

5 385

4 104

4 256

2 739

13.5

Capital expenditure (Rm)

2 833

4 090

4 654

3 919

2 864

(1.0)

EBITDA margin (%)

26.2

29.3

26.1

29.6

23.6

Capex intensity (%)

16.3

22.3

29.6

27.3

24.7

Customers

1

29 655

27 127

29 533

25 969

21 327

8.6

Number of employees

2 351

2 338

2 372

2 210

2 115

2.7

Total ARPU (rand per month)

2

Tanzania

38

39

42

45

35

2.1

DRC

49

42

32

35

33

10.4

Mozambique

45

54

52

58

55

(4.9)

Lesotho

61

62

53

46

53

3.6

Total ARPU (local currency per month)

2

Tanzania (TZS)

6 003

5 972

6 530

7 213

6 516

(2.0)

DRC (US$)

3.5

3.0

2.9

3.4

3.8

(2.0)

Mozambique (MZN)

216

169

149

172

186

3.8

Notes:

1. Customers are based on the total number of mobile customers using any service during the last three months. This includes customers paying a monthly fee that entitles

them to use the service even if they do not actually use the service and those customers who are active while roaming.

2. Total ARPU is calculated by dividing the average monthly service revenue by the average monthly active customers during the period.