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Our business
Operating context
Delivering on our strategy
Our governance structure
Administration
85
Glossary
BEE
Black Economic Empowerment is a programme launched
by the South African Government to redress the inequalities
by giving previously disadvantaged groups opportunities
previously not available to them. It includes measures such
as employment equity, skills development, ownership,
management, socioeconomic development and preferential
procurement.
Churn
Churn is calculated by dividing the annualised number of
disconnections during the period by the average monthly
customers during the period.
EBITDA
Earnings before interest, taxation, depreciation and
amortisation, impairment losses, profit/loss on disposal of
investments, property, plant and equipment and intangible
assets, profit/loss from associate and joint venture,
restructuring costs and BEE income/charge.
FTTx
The number of fixed-line connections in South Africa which
includes Fibre to the Home (FTTH) and Fibre to the Business
(FTTB).
International
International comprises the segment information relating to
the non-South African-based cellular networks in Tanzania,
the Democratic Republic of Congo, Mozambique and Lesotho,
as well as the operations of Vodacom International Limited
and Vodacom Business Africa.
n/a
Not applicable.
n/m
Not measured.
RAN
Radio access network is part of a mobile telecommunications
system which conceptually sits between the mobile phone
and the base station.
Smart devices
Smart devices include smartphones, tablets and modems.
South Africa
Vodacom South Africa is commonly referred to as South Africa
in the Integrated report. It relates to Vodacom (Pty) Limited, a
private limited liability company duly incorporated in
accordance with the laws of South Africa and its subsidiaries,
joint ventures and SPVs.
TSR
Total shareholder returns consist of the aggregate share price
appreciation and dividend yield.
*
All amounts in this Integrated report marked with an ‘*’ represent normalised growth adjusted for trading foreign
exchange gains/losses and at a constant currency (using current year as base) (collectively ‘foreign exchange’).
#
Information pertaining to South Africa only.
^
These items were the subject of the limited assurance engagement performed by KPMG.
2G
2G networks are operated using global system for mobile (GSM) technology which offer services such as voice, text
messaging and basic data. In addition, the entire Group’s controlled networks support general packet radio services
(GPRS), often referred to as 2.5G. GPRS allows mobile devices to access internet protocol (IP) based data services such
as the Internet and email.
3G
A cellular technology based on wideband code division multiple access (CDMA) delivering voice and data services.
4G
4G technology offers even faster data transfer speeds than 3G/HSPA.