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Our performance

Our business

Governance review

Administration

Overview

2016

2015

2014

2013

2012

Compound

growth %

South Africa

Revenue (Rm)

62 279

59 203

59 314

56 821

55 905

2.7

EBITDA (Rm)

25 016

22 837

23 087

22 408

21 254

4.2

Capital expenditure (Rm)

8 747

8 646

6 858

6 967

6 976

5.8

EBITDA margin (%)

40.2

38.6

38.9

39.4

38.0

Capex intensity (%)

14.0

14.6

11.6

12.3

12.5

Active customers

1

(thousand)

34 178

32 115

31 520

29 190

28 009

5.1

Number of employees

5 009

5 228

4 829

5 006

5 065

(0.3)

Total ARPU

2

(rand per month)

112

113

125

128

153

(7.5)

International

Revenue (Rm)

18 356

15 747

14 356

11 583

10 426

15.2

EBITDA (Rm)

5 385

4 104

4 256

2 739

1 461

38.6

Capital expenditure (Rm)

4 090

4 654

3 919

2 864

1 679

24.9

EBITDA margin (%)

29.3

26.1

29.6

23.6

14.0

Capex intensity (%)

22.3

29.6

27.3

24.7

16.1

Active customers

1

(thousand)

27 127

29 533

25 969

21 327

18 894

9.5

Number of employees

2 338

2 372

2 210

2 115

2 076

3.0

Total ARPU

2

(rand per month)

Tanzania

39

42

45

35

24

12.9

DRC

42

32

35

33

35

4.7

Mozambique

54

52

58

55

49

2.5

Lesotho

62

53

46

53

68

(2.3)

Total ARPU

2

(local currency per month)

Tanzania (TZS)

5 972

6 530

7 213

6 516

5 251

3.3

DRC (USD)

3.0

2.9

3.4

3.8

4.7

(10.6)

Mozambique (MZN)

169

149

172

186

180

(1.6)

Notes:

1. Active customers are based on the total number of mobile customers using any service during the last three months. This includes customers paying a monthly fee that

entitles them to use the service even if they do not actually use the service and those customers who are active while roaming.

2. Total ARPU is calculated by dividing the average monthly service revenue by the average monthly active customers during the period.

55

Five-year

historic review per segment