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Integrated thinking: Our approach to the

six capitals

Integrated thinking is intrinsic to how we manage our business

and to our internal strategy and reporting practices. Our strategy

development process included a review of Vodacom’s business

model and our interaction and interdependency with the external

societal context. The resulting strategic priorities and three-year

goals and targets have been developed to ensure that we manage

the resources and relationships needed to create value over time.

A considered assessment of the six capitals (as referred to in the

IIRC’s <IR> Framework) informed both our strategy and the internal

materiality process used to determine the content and structure

of this report. As we do not manage our business in terms of these

capitals, and this is not an approach typically adopted by our target

audience, we have not structured our report against the capitals.

A review of our interaction with the key resources and relationships

impacting value is presented on page 16.

Combined assurance

We use a combined assurance model to provide us with assurance

obtained frommanagement and from internal and external

assurance service providers. PricewaterhouseCoopers Inc. audited

our consolidated annual financial statements 2016. Ernst & Young

Inc. performed a ‘limited assurance’ engagement on selected key

performance indicators linked to our five strategic priorities for the

year ended 31 March 2016. We have also engaged Ernst & Young

Inc to provide a ‘limited assurance’ report on Scope 1, 2 and 3

greenhouse gas emissions that are separately reported in our

sustainability report 2016. Our South African operations are

ISO 9001 certified by the British Standards Institute and Vodacom

Business Nigeria is ISO 9001 – 2008 certified by DQS (Pty) Limited.

Our Audit Committee provides internal assurance to the Board

on an annual basis on the execution of the combined assurance

plan. The Group’s financial, operating, compliance and risk

management controls are assessed by the Group’s internal

audit function, which is overseen by the Audit, Risk and

Compliance Committee.

Board approval

The Board is responsible for ensuring the integrity of the integrated

report. The Board believes that the report addresses all material

issues and presents a balanced and fair account of the Group’s

performance. The integrated report has been developed in

accordance with the guidance provided in the latest <IR>

Framework developed by the IIRC. On the recommendation of the

Audit, Risk and Compliance Committee, the Board approved the

Vodacom annual financial statements and the Vodacom integrated

report on 3 June 2016.

Peter Moyo

Shameel Aziz Joosub

Chairman

Chief Executive Officer

3 June 2016

3 June 2016

About this report

Thank you for reading Vodacom Group Limited’s

integrated report for the year ended 31 March 2016.

Our report aims to provide our stakeholders with a

concise, material, transparent and understandable

assessment of our governance, strategy, performance

and prospects.

Scope and frameworks

This report provides a concise review of Vodacom’s strategy and

business model, risks and opportunities, and operational and

governance performance, for the financial year 1 April 2015

to 31 March 2016. The report covers the activities of the Vodacom

Group and all our operating subsidiaries. Financial and non-financial

data from our subsidiaries are fully consolidated

1

. Our reporting

process has been guided by the principles and requirements

contained in the International Financial Reporting Standards (IFRS),

the International Integrated Reporting Councils (IIRC’s)

<IR> Framework, the GRI’s G4 Guidelines, the King Code on

Corporate Governance 2009 (King III), the JSE Listings Requirements

and the South African Companies Act of 2008, as amended. We have

provided extracts from the consolidated annual financial statements

(AFS) in our printed Integrated report. The consolidated annual

financial statements were audited by PricewaterhouseCoopers Inc.

who expressed an unmodified opinion thereon. These extracts are

extracted from audited information, but are not audited. The full set

of consolidated annual financial statements (AFS), as well as a suite

of additional reports, are available online or can be requested from

our Company Secretary.

Materiality: Assessing value creation at Vodacom

This report provides information on all those matters that we

believe could substantively affect value creation at Vodacom.

Written primarily for current and prospective investors, the report is

of interest to any stakeholder who wishes to make an informed

assessment of Vodacom’s ability to create value over time. In the

belief that all the information in this report is material, we do not

seek to provide a simple listing of ‘material issues’. To identify and

prioritise the matters for inclusion in this report we undertook a

structured process involving senior decision-makers from across

the Group. The process involved a considered review of:

Vodacom’s business model; our interaction with the six capitals

(financial, manufactured, human and intellectual, social and

relationship, and natural capital); our operating environment;

the interests of our key stakeholders; and Vodacom’s strategy.

The outcomes of this process were reviewed and signed off by the

Audit, Risk and Compliance Committee. This report presents the

identified material information through a clearly structured

narrative (see page 20). Additional information not material to this

report, but of interest for other purposes, is provided in our other

reports and on our website.

1. Where we only have data for our South African operation (which represents 73.9% of service revenue and 82.4% of EBITDA), we indicate this with (#). We’ve used (*) to indicate

normalised growth adjusted for trading foreign exchange gains/losses and at a constant currency (using current year as base), (collectively ‘foreign exchange’).

For our GRI content index go to

www.vodacom.com

vodacom