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Vodacom Group Limited

Integrated report for the year ended 31 March 2016

06

Growth in Enterprise

It has been a good year for Enterprise, where our investment in

infrastructure and skills building is now paying off. Our mobile

enterprise business grew 9.9%

1

this year. Our fixed-line and business

managed services in South Africa increased 26.5% year-on-year to

R1.7 billion; it now comprises 14.9% of total Enterprise service

revenue. Growth was supported by the increased demand for fixed

services, particularly our IP-VPN offers and our cloud and hosting

services, as customers sign up for cloud solutions such as

SAP HANA software and Microsoft Office 365. We are continually

expanding our service proposition in the cloud and hosting space.

Our collaboration with IBM, our extensive fixed and mobile

infrastructure, our pan-African and global footprint, and our

investment in data centre infrastructure, provides the ideal

platform and environment to deliver cloud services to large and

multinational enterprises. Vodacom Business Africa continues

to expand, growing 16.6% year-on-year.

Growth in new services

To maintain long-term growth, we are increasing our investment in

new services, including insurance, Internet of Things (IoT, previously

machine-to-machine (M2M)), fibre and content, with dedicated

‘acceleration units’ established to drive further uptake in these

areas. During the year, our IoT connections grew 28.2% to

2.3 million, generating revenue of R556 million up 20.7%

2

, while

insurance revenue grew 18.8% to R524 million. Our digital offerings

in mobile health and agriculture are also gaining momentum, where

we see exciting upside potential over the longer term. Our progress

in rolling out fibre has been slower than anticipated. Despite the

recent setback with the termination of the Neotel deal, I remain

confident that we will see significant growth in this area as we

implement our strategy around wholesale, self-build and co-build.

Driving operational efficiencies

Given the impact of inflation, currency volatility, an increase in

number of sites, and rising electricity and other input costs, we

have been placing a strong focus on driving operational efficiencies

across the Group. We are pleased with the positive progress we

made this year with our ‘Fit for growth’ programme, a multi-year

Vodafone Group-wide initiative that allows us to leverage global

best practice on optimising costs.

In our network, we have achieved significant efficiencies in managing

our capital and operating costs relating to energy, leases and

rentals, transmission rental and maintenance. Our Technology

Efficiency programme has delivered on its cost savings objectives,

keeping technology operating expenditure at 8.7% of service

revenue in South Africa, as well as achieving savings in capital

expenditure by driving equipment standardisation, network sharing

and procurement benefits. In South Africa, we share approximately

74% of shareable sites with other network operators and third

parties; we are engaging in site sharing to varying degrees in our

International markets.

CEO’s statement

continued

1. Growth excluding the impact of Nashua in the prior year and Autopage in

March 2016.

2. Growth normalised for consolidation of X-Link in the prior year.

Estimated population coverage (%)

Active smart devices (thousand)

Group data revenue (R million)

Growing M-Pesa customers (thousand)

South Africa

South Africa

58.2%

LTE/4G

98.9%

3G

2016

+22.8%

28.5%

+15.4%

34.8%

LTE/4G

95.5%

3G

2015

2015

11 588

14 227

2016

7 991

2015

9 224

2016

21 306

2016

16 584

2015