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Whowe are
Vodacom is a leading African communications company providing a wide range of communication services,
including mobile voice, messaging, data, financial and converged services to 66.8 million customers.
From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, the DRC,
Mozambique and Lesotho. Our mobile networks cover a total population of over 220 million people. Through Vodacom Business
Africa (VBA), we offer business managed services to enterprises in 32 countries. Vodacom is majority owned by Vodafone
(65% holding), one of the world’s largest communications companies by revenue.
Our
Strategies
What we need to do
To be a leading digital company
that empowers a connected
society
Our
Vision
Where we are going
Speed, simplicity and trust
Our
Way
How we need to do it
To connect everybody to live a better
today and build a better tomorrow
Our
Purpose
Why we exist
Best Customer
Experience
Best
Technology
Digital
Organisation
and Culture
Segmented
Propositions
Our Brand and
Reputation
We will be a purpose-
driven brand with a
deserved reputation
for leadership in driving
social progress through
transformational
solutions.
We will build an
organisation of the
future where digital is
first for all
employees,
underpinned by
innovation, agility
and new skills.
We will develop a
deep insight of our
customers’ needs,
wants and
behaviours, and
provide propositions
to lead in chosen
segments.
We will be the leading
telco through the
best network and IT
excellence, with
digital at the core.
We will provide a
seamless, frictionless,
personalised, digital
experience to our
customers.
Our strategy