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value created

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For our providers of capital

We paid a total of

R14.5 billion

to equity

shareholders and debt funders in 2017, with

R11.7 billion

paid in dividends

and

R2.8 billion paid in interest.

307.4

%

Since listing on the JSE, we’ve

delivered a total shareholder return of

We are serious about

diversity in South Africa

73%

of our employees are black, and 47%

are women. 58% of our Executive Committee members

are black.

R277

million

We spent

graduates in our graduate programme across the Group.

128

on skills development and enrolled

For our people

Our business

Operating context

Delivering on our strategy

Our governance structure

Administration

01

In our societies

We spent

R114

million

on corporate social investment across the Group.

Level 4

Black Economic Empowerment contributor status

in South Africa.

In procuring goods and services

R24 billion weighted

spend on BEE-status suppliers

and

R5.7 billion

to >30% black woman-owned suppliers in South Africa.

We launched the

Siyakha platform

to promote

digital inclusion offering zero-rated content on

specific education, health and employment websites,

as well as a free, text-based version of Facebook.

R16.1

billion

We contributed

total cash contribution to public finances.

For our customers

M-Pesa with

12.9

million

customers

and

M-Pawa with

1.2

million

customers

are providingmoney transfer, savings and credit services

to people outside the financial system.

99.2

%

We’ve extended

3G coverage

to

75.8

%

and

4G coverage

to

of South Africans.

888

3G sites

536

2G sites

In our International operations we added:

284

4G sites

To drive affordability, our blended average effective price per

minute reduced

14.3%

and our average effective price per MB reduced

16.0%

in South Africa and

Tanzania

32.5%

DRC

29.3%

Mozambique

10.0%

Lesotho

34.2%

Source: Factset