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What we offer

We have over 66.8 million individual

customers using our wide range of

products and services, all of which are

available on either contract, top-up or

prepaid. Our consumer products and

services include voice, messaging and

data across mobile and fixed networks,

as well as financial services and

entertainment offerings. We also

provide various communication

solutions to our enterprise customers in

the public sector, and amongst large,

medium and small enterprises. These

include connectivity and unified

communication services, cloud and

hosting, managed mobility and

data security.

Where we

operate

Our products and services

Consumer products

Points of presence (PoPs)

for mobile operations

South Africa

Ownership

93.75%

1

Population

2

(estimate):

55 million

GDP growth estimate

2

:

0.3%

Customers:

37.1 million

ARPU

3

(local currency per month):

R111

Licence expiry period:

2029

Service revenue market share:

51.0%^

Coverage

5

:

99.9%

NPS:

1st

PoPs – formal:

10 048

PoPs – informal:

55 249

Tanzania

Ownership

82.15%

Population

2

(estimate):

55 million

GDP growth estimate

2

:

6.8%

Customers:

12.7 million

ARPU

3

(local currency per month):

TZS6 003

Licence expiry period:

2031

Customer market share:

30.9%

Coverage

5

:

88.0%

NPS:

3rd

PoPs – formal:

100 810

PoPs – informal:

14 522

Enterprise

Consumer services

million

2017

2016

South Africa

37.1

34.2

Tanzania

12.7

12.4

DRC

10.4

8.5

Mozambique

5.1

4.8

Lesotho

1.5

1.4

Total

66.8

61.3

Customers

2

0

1

6

2

0

1

7

million

2017

2016

South Africa (R)

64 729

62 279

Tanzania (TZS)

933 292

923 347

DRC (US$)

407 413

429 605

Mozambique (MZN)

14 641

11 896

Lesotho (LSL)

1 116

1 027

Revenue

2

0

1

6

2

0

1

7

04

Vodacom Group Limited

Integrated report for the year ended 31 March 2017