Glossary

∗		All amounts in this Integrated report marked with an ‘*’ represent normalised growth which presents performance on a comparable basis. This excludes merger and acquisition activity and adjusting for trading foreign currency fluctuation on a constant currency basis (using the current year as base) (collectively ‘foreign exchange’).

#		Information pertaining to South Africa only.


2G		2G networks are operated using global system for mobile (GSM) technology which offer services such as voice, text messaging and basic data. In addition, the entire Group’s controlled networks support general packet radio services (GPRS), often referred to as 2.5G. GPRS allows mobile devices to access internet protocol (IP) based data services such as the Internet and email.

3G		A cellular technology based on wideband code division multiple access (CDMA) delivering voice and data services.

4G		4G technology offers even faster data transfer speeds than 3G/HSPA.

BEE

Black Economic Empowerment is a programme launched by the South African Government to redress the inequalities by giving previously disadvantaged groups opportunities previously not available to them. It includes measures such as employment equity, skills development, ownership, management, socioeconomic development and preferential procurement.

International

International comprises the segment information relating to the non-South African-based cellular networks in Tanzania, the Democratic Republic of Congo, Mozambique and Lesotho, as well as the operations of Vodacom International Limited and Vodacom Business Africa.

Churn

Churn is calculated by dividing the annualised number of disconnections during the period by the average monthly customers during the period.

n/a

Not applicable.

Consumer

A customer in their individual capacity accessing mobile and/or fixed products and services.

n/m

Not measured.

EBIT

Earnings before interest and taxation, impairment losses, profit/loss on disposal of investments, property, plant and equipment, and intangible assets, profit/loss from associate and joint venture, restructuring cost and BEE income/charge.

RAN

Radio access network is part of a mobile telecommunications system which conceptually sits between the mobile phone and the base station.

EBITDA

Earnings before interest, taxation, depreciation and amortisation, impairment losses, profit/loss on disposal of investments, property, plant and equipment and intangible assets, profit/loss from associate and joint venture, restructuring costs and BEE income/charge.

Smart devices

Smart devices include smartphones, tablets and modems.

Enterprise

A customer that is a business or company accessing mobile and/or fixed products and services.

South Africa

Vodacom South Africa is commonly referred to as South Africa in the Integrated report. It relates to Vodacom (Pty) Limited, a private limited liability company duly incorporated in accordance with the laws of South Africa and its subsidiaries, joint ventures and SPVs.

FTTx

The number of fixed-line connections in South Africa which includes Fibre to the Home (FTTH) and Fibre to the Business (FTTB).

TSR

Total shareholder returns consist of the aggregate share price appreciation and dividend yield.