Who we are

Vodacom is a leading African communications company providing a wide range of services, including mobile and fixed voice, messaging, data, financial, Enterprise IT and converged services to over 103 million¹ customers

From our roots in South Africa in 1993, we have grown our mobile network business to include operations in Tanzania, the DRC, Mozambique, Lesotho and Kenya. Our mobile networks cover a total population of over 284 million¹ people. Through Vodacom Business Africa (VBA), we offer business-managed services to enterprises in 32 countries. Vodacom is majority owned by Vodafone (64.5% holding), one of the world’s largest communications companies by revenue.

1. Including our associate holding of 34.94% in Safaricom.

Our strategy

Our purpose

Why we exist

To connect everybody to live a better today and build a better tomorrow

Our vision

Where we are going

To be a leading digital company that empowers a connected society

Our way

How we need to do it

Speed, simplicity and trust

Our strategies

What we need to do

Segmented Propositions

We develop a deep insight of our customers’ needs, wants and behaviours, and provide propositions to lead in chosen segments.

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Best Customer Experience

We provide the most engaging customer experience, blending the best of technology and human interaction in a personal instant and easy way.

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Best Technology

We are the leading telco through the best network and IT excellence, with digital at the core.

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Digital Organisation and Culture

We build an organisation of the future where digital is first for all employees, underpinned by innovation, agility and new skills.

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Our Brand and Reputation

We are a purpose-driven brand cementing our reputation for accelerating socioeconomic transformation by empowering the digital lives of our customers.

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Segmented Propositions

Best Customer Experience

Best Technology

Digital Organisation and Culture

Our Brand and Reputation