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Vodacom Group Limited
Integrated report for the year ended 31 March 2016
16
Our key relationships
Government and regulators
Material relationships
Material interests
Our response
À
À
Provide access to spectrum and
operating licences, the basis for
creating value.
À
À
Impose regulatory measures
with potential cost implications.
À
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Ensuring spectrum is managed as a
strategic resource, contributing to
national broadband access and the digital
economy, especially in underserviced and
rural markets.
À
À
Promoting opportunities for job creation
and socioeconomic development
(including transformation and localisation).
À
À
Protecting consumer interests on service
quality, costs and privacy.
À
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Regulatory compliance on issues such as
mobile termination rates, price, security,
safety, health and environmental
performance.
À
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Contribution to the tax base.
À
À
Regulatory report 2016
À
À
Public finances 2016
À
À
Sustainability report 2016
•
Delivering social value
•
Promoting BEE in South Africa
•
Safety, Health and wellbeing
•
Responsible environmental
management
Customer
page 24
Growth
page 28
Reputation
page 36
Customers
À
À
Purchase our products and
services, providing the basis for
revenue growth.
À
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Faster data networks and wider coverage.
À
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Better value offerings.
À
À
Data usage.
À
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Making it simpler and quicker to deal
with us.
À
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Converged solutions for business
customers.
À
À
Privacy of information.
À
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Sustainability report 2016
•
Products and service responsibility
À
À
Vodafone law enforcement
disclosure report 2016
Customer
page 24
Growth
page 28
Reputation
page 36
Investors and
shareholders
À
À
Provide the financial capital
needed to sustain and grow.
À
À
Strategy to ensure sustained financial
performance.
À
À
Responsible investment practice for
growth.
À
À
Sound corporate governance practices.
À
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Stable dividend policy.
À
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Transparent executive remuneration.
À
À
CEO’s statement (page 04)
À
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CFO’s review (page 40)
À
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Our performance (page 23)
À
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Governance review (page 56)
À
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AFS 2016
À
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Sustainability report 2016
Material interests impacting value
As a company, we do not operate in isolation: our ability to deliver value depends on the contribution and
activities of a range of different stakeholders.
In the table below, we briefly outline those stakeholder groups which have a substantive impact on our ability to create value, outlining how
they impact on value and identifying some of their primary interests relating to our business activities. We provide links to sections of this
report, and to other reports, where we describe what we are doing to address these stakeholder interests. A review of the different ways that
we engage with each of these stakeholders is provided in our sustainability report.